To get the right answer, you have to ask the right questions. Incomplete or incorrectly assumed inputs will result in compromised outcomes. Every project needs a solid foundation which accurately captures the needs of stakeholders and users and clearly articulates requirements. Discovery (fact-finding) is a critcal first step.
At a high level, the process is similar but the individual tactics may changeb based on the project. The more complicated the deliverable, the more important it is to follow a process and ensure nothing is overlooked. I can help you define the problem and achieve an effective solution.